Call Direct on : 020 8684 5151
Home About Us Terms FAQ's Book online Links Contact Us

Terms & Conditions

    • The company reserves the right to revise any of the terms and conditions stated here and will come into effect 1 hour after posting.

    • A Quote on a journey will be valid until 24 hours after the issue thereof.

    • No reservation is considered as accepted until confirmed by email with a booking reference number or the passenger has been issued with a reference number for the booking through the phone call. So please make sure you get a booking reference number when you make the booking.

    • Bookings through the online must be at least 24 hours before the journey. If the journey is within 24 hours customer must call the office and make the booking.

    • All passengers booking to be picked from the airport are strongly advised to prepay for their journey using our secure online paypal credit/debit card payment facility or calling our office on 020 8684 6666 to make the payment by credit or debit card.

    • Please note, babies are counted as passengers. This is important when considering the size of the vehicle you might need.

    • Car seats for children can be provided for a charge of  £5.00 for each car seats. Subject to availability

    • Passengers are strongly advised to give enough time for their journey, especially passengers travelling to the airport or between the Airports.

    • An additional surcharge of 50% on the prices listed on this site may be added on the following date: 24,25,26,31 December as well as 1 January.

    • There may be an additional charge if the passenger has to make a stop on the way of the journey (minimum £5.00) or any other diversion on the way.

    • At the airport we include 30 minute waiting time for free. The driver will come inside the terminal 40 minutes after the flight has landed and from that time further 30 minutes is free thereafter the charge will be 50p per minute. If a pickup is from within London (residential address or business address) we allow up to 5 minutes waiting time from the time the passenger has made the booking for, and thereafter 50p per minute waiting time will apply. This means our fares are based on direct trip with passengers being ready to travel at the time of booking and place as specified.

    • We do monitor the flight for any delays But if the flight is delayed more than 2 hours or if the flight is cancelled please let us know as soon as possible. If the passenger misses the flight coming into one of the UK Airports, the passenger has to call us immediately and there will be no extra cost involved

    • A reservation may only be altered or cancelled with the permission of the company. It has to be done in writing (preferably email) or by phone.

    • Cancellations not informed up to 2 hours prior to time of booking will incur 100% of the booking price.

    • All payments can be made in cash or credit card. **. Credit card payments should be made with the booking.

    • If the passenger has been waiting at the information desk of the airport and fails to make contact with the driver, the passenger should call the company so as to arrange how to meet Passenger should not just leave the airport without letting the company know as this will be regarded as a 'No Show'.

    • Illustrations, photographs and description on the website, brochures, pricelists or documents serve merely as a guide and will not be binding.

    • The company reserves the right to make use of sub contractors to provide the service to the passengers. These sub contractors will be able to provide a high quality of service and will be licensed and comply with the regulations stipulated with the Public Carriage Office.

Transfer Direction  :
Pickup point :
Drop off Point :
Vehicle Type
Saloon Car
Passengers : 1 - 4
Suite cases : 2
Hand luggage : 2
Estate car
Passengers : 1 - 4
Suite cases : 3
Hand luggage : 3
Passengers : 1 - 4
Suite cases : 4
Hand luggage : 3
MPV Plus
Passengers : 1 - 5
Suite cases : 5
Hand luggage : 3
How Do you Want to Pay
Credit Card / Paypal Cash  
  Facebook Twitter
Covered Areas | Our Fleet | Group Transfer | Privacy Policy | Refund Policy
Croydon Cars © 2020 all right reserved.